Terms of Service
Last updated: April 2026
1. Acceptance of Terms
By accessing or using Codaiq (the "Service"), you agree to be bound by these Terms of Service ("Terms") and our Privacy Policy. These Terms constitute a legally binding agreement between you ("User", "you") and CODAIQ LTD ("Codaiq", "we", "us", "our"), a company registered in England and Wales (Company No. 16537316).
If you do not agree to these Terms, you must not access or use the Service. By creating an account or using any part of the Service, you confirm that you are at least 16 years of age and have the legal capacity to enter into these Terms.
2. Description of Service
Codaiq is an AI-powered website builder that enables users to generate, host, and publish websites using artificial intelligence. The Service includes:
- AI-powered website generation from text prompts
- Website hosting on Codaiq-provided subdomains and custom domains
- SSL certificate provisioning and DNS management tools
- Analytics, lead capture, and SEO optimisation features
- Website editing and iteration tools
- Credit-based and subscription-based access tiers
We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with reasonable notice. Features may be added, altered, or removed as the platform develops.
3. Account Registration
To use Codaiq, you must create an account. You agree to:
- Be at least 16 years of age
- Provide accurate, current, and complete registration information
- Keep your account information up to date
- Maintain one account per person — duplicate accounts are not permitted
- Keep your login credentials confidential and not share them with others
- Notify us immediately at info@codaiq.com if you suspect unauthorised access to your account
You are responsible for all activity that occurs under your account. Codaiq is not liable for any loss resulting from unauthorised use of your account.
4. Subscription Plans & Billing
4.1 Available Plans
We offer the following plans (prices subject to change with notice):
- Free Tier: 3 AI website generations per month, hosted on a Codaiq subdomain, "Built with Codaiq" badge required
- Starter: $19/month — increased generation credits, custom domain support, badge removal
- Pro: $39/month — higher usage limits, advanced features, priority support
- Enterprise: $79/month — maximum limits, team features, dedicated support
- Lifetime Deal: $499 one-time payment — lifetime access at Pro-tier limits
- Credit Packs: Additional generation credits purchasable separately
4.2 Billing Terms
- Subscription fees are billed in advance on a monthly or annual basis as selected at checkout
- Payments are processed securely by Stripe, Inc.
- Subscriptions auto-renew at the end of each billing period unless cancelled
- You may cancel your subscription at any time via your billing portal; your plan remains active until the end of the current billing period
- We reserve the right to adjust pricing with 30 days' notice; continued use after the notice period constitutes acceptance of new pricing
4.3 Failed Payments
If a payment fails, we will attempt to retry the charge. If payment remains outstanding after reasonable attempts, we may downgrade your account to the Free Tier until payment is resolved.
5. Refund Policy
We offer a 14-day money-back guarantee on all subscription plans. If you are not satisfied with the Service, you may request a full refund within 14 days of your initial subscription payment.
- Refund requests must be submitted to info@codaiq.com within 14 days of the charge
- Credit packs are refundable if unused; once credits have been consumed they are non-refundable
- The Lifetime Deal carries a 30-day refund window
- Subsequent renewal charges are not eligible for refunds except at our discretion
For full details, see our Refund Policy.
6. User Content & Ownership
6.1 Your Content
You retain full ownership of the websites, content, and assets you create using Codaiq ("User Content"). By using the Service, you grant CODAIQ LTD a limited, non-exclusive, worldwide licence to host, store, transmit, and serve your User Content solely for the purpose of providing and operating the Service.
6.2 AI-Generated Content
Websites generated using our AI tools are subject to the following:
- We make no guarantee of uniqueness — similar prompts may produce similar outputs for different users
- You are solely responsible for reviewing AI-generated content before publishing
- We do not guarantee factual accuracy of AI-generated text
- You must ensure AI-generated content complies with applicable laws and does not infringe third-party intellectual property rights
6.3 Content Standards
You are responsible for ensuring your User Content complies with our Acceptable Use Policy and all applicable laws.
7. Acceptable Use
You agree not to use Codaiq to:
- Create, publish, or distribute illegal content
- Engage in phishing, fraud, or deceptive practices
- Distribute malware, spyware, or other harmful software
- Send unsolicited commercial communications (spam)
- Infringe copyright, trademarks, or other intellectual property rights
- Publish content that is defamatory, harassing, or constitutes hate speech
- Circumvent usage limits or access controls
- Attempt to reverse-engineer or extract the underlying platform code
- Scrape, harvest, or systematically extract data from the platform
- Conduct or facilitate DDoS attacks or other malicious network activity
For the full list of prohibited activities, see our Acceptable Use Policy.
8. "Built with Codaiq" Badge
- Free Tier: A "Built with Codaiq" badge is required on all websites hosted under the Free plan. Removing or obscuring this badge is not permitted on the Free Tier.
- Paid Plans: The badge may be removed on all paid subscription plans (Starter and above) and the Lifetime Deal.
9. Custom Domains
- Custom domain support is available on paid plans.
- You are responsible for registering, maintaining, and renewing your own domain name.
- You are responsible for configuring your DNS records as directed by Codaiq.
- Codaiq will provision and maintain SSL certificates for connected custom domains on a best-effort basis.
- Codaiq is not responsible for domain registration fees, domain disputes, or DNS propagation delays.
10. Service Availability
We strive to provide a reliable service but do not guarantee 100% uptime. The Service is provided on a best-effort basis. Scheduled maintenance will be communicated in advance where possible. We are not liable for any losses resulting from service interruptions, downtime, or data loss caused by events outside our reasonable control.
11. Intellectual Property
Codaiq's IP: The Codaiq platform, including its software, algorithms, AI models, user interface, branding, trademarks, and all underlying technology, is owned by CODAIQ LTD and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works of the platform without our prior written consent.
Your IP: As described in Section 6, you retain ownership of your User Content. Nothing in these Terms transfers ownership of your content to us.
12. Limitation of Liability
To the fullest extent permitted by applicable law:
- The Service is provided "as is" and "as available" without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
- CODAIQ LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service.
- Our total aggregate liability to you for any claim arising from or related to the Service shall not exceed the total fees paid by you to Codaiq in the twelve (12) months preceding the event giving rise to the claim.
- Nothing in these Terms limits our liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded by law.
13. Indemnification
You agree to indemnify, defend, and hold harmless CODAIQ LTD and its directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising from: (a) your use of the Service; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any applicable law or third-party rights.
14. Termination
- By you: You may cancel your account at any time via your account settings or by contacting us.
- By us: We may suspend or terminate your account with notice if you violate these Terms. We may terminate immediately without notice for serious violations (e.g. illegal content, fraud).
- Data after termination: Upon termination, your website data will be available for export for 30 days. After that period, data will be permanently deleted.
- Effect of termination: Provisions that by their nature should survive termination (including intellectual property, limitation of liability, and governing law) will continue to apply.
15. Governing Law & Dispute Resolution
These Terms are governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.
In the event of a dispute, we encourage you to first contact us at info@codaiq.com to attempt informal resolution. If we cannot resolve the dispute informally within 30 days, either party may bring proceedings before the courts of England and Wales, to whose exclusive jurisdiction both parties hereby submit.
If you are a consumer based in the EU, you may also refer the dispute to the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
16. Changes to These Terms
We may update these Terms from time to time. We will notify you of material changes by email or via an in-platform notice at least 14 days before changes take effect. Your continued use of the Service after the effective date of any changes constitutes acceptance of the updated Terms.
17. General
- Entire Agreement: These Terms, together with our Privacy Policy and Acceptable Use Policy, constitute the entire agreement between you and Codaiq.
- Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force.
- Waiver: Failure to enforce any right or provision of these Terms is not a waiver of that right or provision.
- Assignment: You may not assign your rights under these Terms without our prior written consent. We may assign our rights to a successor entity.
18. Contact Us
For questions about these Terms, please contact:
- CODAIQ LTD
- 71-75 Shelton Street, Covent Garden
- London, United Kingdom WC2H 9JQ
- Email: info@codaiq.com
- Phone: +971 58 560 6084